We DO NOT offer refunds. We will exchange an item for a different size. If the size is not available then you will receive a store credit . EXCHANGES ARE NOT AVAILABLE FOR PRE-ORDER ITEMS AS THEY ARE MADE-TO-ORDER.
NOTE: Prior to mailing a return, contact us by email at:
To be eligible for a exchange or credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging. No returns/exchanges on pre-ordered items.
To complete your exchange or store credit we require a receipt or proof of purchase.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 9725 East 15th Street, Tulsa, Oklahoma 74128
To exchange your product by mail, you should mail your product to: 9725 East 15th Street., Tulsa, Oklahoma 74128
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.